EMPLOYEE SPOTLIGHT – DESIREE MARTINEZ

EMPLOYEE SPOTLIGHT – DESIREE MARTINEZ

Desiree has been an employee of PESCO for 6 years.  She graduated from San Juan College with her Instrumentation and Controls Technology Degree in 2015. Being aware that her degree would be a good fit, she applied and began her career at PESCO two weeks after graduation.

Desiree started as a pipe fitter in the service department before making a few moves to various departments within the company. She currently works in Final Assembly as a part of the Quality Control Team.

Of the projects she has worked on at PESCO, her favorite assignment was running the Electrical Panel Shop. She enjoyed the challenge of constructing the electrical junction boxes for each of the units. Desiree enjoys taking initiative in getting a job done. Her proudest moment thus far was when she was moved to her current role in Quality Control.

Desiree says she appreciates that PESCO is a family-oriented company with strong values.  

In her personal time, she enjoys spending time with her family, long-time boyfriend, and friends.

Desiree said of her PESCO experience, “It’s great to gain the book knowledge at school, but it’s a whole other level of learning when it’s hands on.”. She went on to say, “There is so much opportunity to learn here. You’re really the only one who limits yourself.” She is grateful for the opportunities PESCO has afforded her and hopes to see continued growth and diversification as PESCO moves into the future.

Randy’s Rules, Part 2

This is the second in a four-part series entitled “Randy’s Rules.”

Follow through… many people get excited about taking on a job or project only to realize carrying the task to completion poses more of a challenge than they originally thought.  People start off with great intentions and often fail to reach their goal and see the job or project through. “Finish what you start,” is Randy’s second simple rule for employee success.

According to Randy, a great way to set oneself up for success is to, “organize the work once.”  Before starting any job there is an automatic amount of planning that usually goes into it.  An individual must decide what step to complete first, second, third, etc.  If you leave the job and then come back to it, you often have to think through the process again.  This is an inefficient way to work.  Imagine baking a cake.  You add flour, sugar, salt and milk and then you are distracted by a phone call.  When you get back to the cake you must ask yourself, “Did I add the eggs yet?”  So, you need to mentally go through the process you have completed to remember where you were.  If you finish what you start you don’t have that problem.

When an employee finishes what they start it benefits their co-workers.  In many jobs, for example a production line, an employee may not get to finish the job.  If a coworker must finish what was started by another employee, they will have to go through the same mental organizing process. The employee continuing the job will have to determine what has been completed and what still needs to be done.  This can create frustration and may lead to resentment between coworkers.  Scenarios such as this are frequently seen when a business has a day shift and night shift.  If a job can be finished to a point where it is clear about what is completed and what still needs to be done, that’s the next best thing to finishing what you start. Finally, finishing what you start helps with job satisfaction. There is a scene from the movie City Slickers where after a long cattle drive the main character says, “There is nothing like bringing in the herd.” We get satisfaction from finishing what we start.  Leaving things uncompleted can work against your well-being.  We tend to worry about what we haven’t finished.  Finishing what you start frees up energy that would be wasted on worry. Randy says, “Finishing what you start is a measure of success and a reward for our effort.”  Finishing makes us feel competent and like we have achieved something.

Kyle Rhodes Talks About How People Should be Treated on Ken’s Think Tank

As the President of PESCO and the Farmington School Board, Kyle Rhodes believes the way we treat people has a major impact on the results we see.

Randy’s Rules, Part 1

Randy’s Rules

This is the first in a four-part series entitled “Randy’s Rules.”

Randy Large joined the PESCO team as Chief Operating Officer in 2019.  He began working with PESCO as a leadership consultant in 2014.  Randy has over 35 years of business experience.  Prior to joining PESCO, Randy owned and operated a retail business, as well as a management consulting firm.  His simple yet powerful approach to leadership development ensures the correct behavioral systems are in place.  Randy coaches individuals and groups on how to take on more responsibility, show more initiative, and how to build a team that ensures organizational success.

All of Randy’s years in business have helped him to identify four simple rules that lead to employee success.  If an employee follows the four rules they make any supervisor’s life easier.  Most of the problems supervisors encounter with employees are the result of not following one or more of the four rules.

Randy’s first rule deals with developing trust.  “Do what you say you’re going to do.”  Telling someone you will do something creates an expectation.  Once an expectation is established, failure to follow through with your promise can create disappointment. “Disappointing your manager or supervisor is unlikely to help you move ahead in a job,” Randy explained. Supervisors need to trust that their employees will do what they say.

It is always better to say no than say yes, and not do it.  Once you say yes you have made a promise.  Many people struggle to say no. Saying no makes you feel uncomfortable. People hearing no don’t like it either.  This is why we try to avoid it.  However, if we view saying yes as a promise, we begin to understand the importance of doing what we say.

Randy says, “It is better to deal with the discomfort of saying no upfront because you haven’t lost trust and respect.” Being able to trust others is difficult because most people are not strong enough to say no upfront.  Saying yes even if you don’t follow through is much easier because the consequences are delayed.  Saying no, while difficult, has the potential to build trust and respect.  Saying yes and not delivering will only create negative responses. Whether people choose to say yes or no, they are influencing their environment.  Influencing the environment around you happens whether you intend for it to or not.  Before deciding if you should say yes or no remember that doing the right thing influences people in a positive way.  When you keep your word, you build rapport with others.  Ultimately, doing what you say you’re going to do builds trust and respect in relationships.  People know they can count on you and as a result hold you in higher esteem.

Kyle Rhodes Talks About Education and Responsible Energy Development on UmattR TV

Our President, Kyle Rhodes, was a guest on the local UmattR TV show talking with high school hosts of the show about responsible energy development and education.  Kyle is also the President of the Farmington School Board.  Take a look

EMPLOYEE SPOTLIGHT – TIM GRANT

A move from Oklahoma to northern New Mexico has proven to be the right decision for PESCO Field Service Supervisor, Tim Grant. 

He began at PESCO in 2005, after moving to the area at the urging of his uncles, Paul Holt and Jeromy Weaver, both of whom are former PESCO employees.

Tim started in the Final Assembly Department and worked there for a few years before deciding to explore his options and resigned from PESCO in 2007.  After a brief stint at a couple of other jobs, he realized what he had at PESCO, and returned as soon as the opportunity arose.

Grateful for his career at PESCO, Tim says, “They are a company that really stand behind their employees, giving us every opportunity to succeed.”

Tim has been in the Field Service Department for the past 13 years and has been a Field Service Supervisor for over 5 years. He, along with Luis Marquez, oversee 15 employees in their department. He enjoys the dynamics of his role saying, “I’m always in a position to learn something new.  Whether that is building a relationship with an employee, having to do the hard things as a supervisor, or going out and learning something new in the field.”

Tony Atencio, one of PESCO’s Sales Representatives, who works closely with Tim, says, “Tim’s been great to work with; he’s a real asset to PESCO in field service.  He works well with our customers and does everything necessary to get the job done.”

Progressive is one way Tim describes PESCO, “It’s constantly evolving and forward-thinking. We never settle for good enough and are always looking for areas to improve.” He appreciates working for a company where, “If there is a hurdle, we figure out how to overcome it, and we learn from it.”

When asked his thoughts on leadership, Tim said, “True leadership is setting an example by being willing to do anything you would ask anyone else to do. A true leader doesn’t expect someone to do something he isn’t willing to do himself.”

As for Tim’s personal life, he is a proud self-proclaimed “Dance Dad”. Tim has been married for 13 years to his wife Georgia and they have one daughter, Olivia. Olivia has been in dance since the age of two. He is the dance dad who is willing to do whatever is needed to help. “My entire existence revolves around work and dance.”, he said with a chuckle. 

In his free time, Tim enjoys playing pool and watching sports. He especially enjoys USA Soccer, whether World Cup or Olympics; he is a huge fan.

Tim describes three of his life highlights, “the day my daughter was born, the day I got married, and the day I took my dad to watch his first Dallas Cowboy’s game in person.” Although Tim is not a Cowboy’s fan, his dad is a big fan, so it was a true joy to take him to watch his favorite team play.

The family dynamic at PESCO was at the top of Tim’s list of what he likes most about his job. “I love the people here.  There isn’t one person who I can’t joke with or have a serious conversation with.” He expressed the importance of work relationships and how they impact a person’s ability to enjoy the job and be successful. “There’s just a different culture here at PESCO.” Tim has so much respect for the PESCO leadership saying, “The leadership here is fantastic! They have given me many opportunities that I am very grateful for and have provided me with the help and knowledge needed to succeed.”

EMPLOYEE SPOTLIGHT – JAMIE MEAD

Jamie Mead, part of a fourth generation, born and raised, Farmington family, graduated from ITT as the valedictorian of her class. After graduation, Jamie enjoyed doing administrative work at San Juan College.

In 2008, after being consistently asked by the Human Resources Manager at PESCO, Jamie decided to join the PESCO family – a decision that she says was one of the best she has ever made.

 Originally hired to help in the human resource department, Jamie eventually moved into the position of Executive Assistant, which she still proudly holds. “Taking a leap of faith to come to PESCO was a blessing,” Jamie said. “Becoming the Executive Assistant was another blessing.”

Jamie’s position gives her the opportunity to work closely with Kyle and Jim Rhodes, as well as the company’s leadership team. “It’s a fun thing,” Jamie said of her position. “Being an executive assistant is a fancy title; it’s really all about relationship. It is knowing where someone wants to sit on the plane when they travel, knowing what kind of pizza people want, or if there are any dietary restrictions. It’s also about building relationships with local businesses.”

Linda Rodgers, PESCO’s CFO, works closely with Jamie and describes her as a superstar.  “Jamie has a servant’s heart.  Whether the task is big or little, she achieves her goals by helping us achieve ours.”

The appreciation Jamie has for her position at PESCO goes beyond the walls of her office. “Kyle is all about PESCO’s employees being involved in the community. I am involved with Grace Place (a non-profit that offers care and support for couples who are expecting a baby) and I help with fundraisers. I have worked with youth groups at my church, served on my church council, and volunteered with the American Cancer Society.”

As with most of PESCO’s employees, Jamie said the family atmosphere at the company is at the top of her list of things she likes best about working here.

“When we had the layoffs last February, we prayed before we informed employees of the layoffs. When an employee’s son died (years ago), we helped put the funeral together. When you work for PESCO, you know you are loved.” Jamie said. “We work through the hard times and we make it a joy to come to work.”

When the COVID pandemic changed the world as we know it, Jamie’s position at work took on new dynamics.  The front office staff, who had been helpful to her, was now reduced, and Jamie’s responsibilities were expanded. Those additional responsibilities resulted in her building her knowledge and offered additional opportunities.

“I keep learning and pushing myself here,” Jamie added. “Our administrative staff supports learning, and we grow together. There is always a way we can do something better. I have learned to understand people better and the importance of making relationships work.”

Her position at PESCO and her volunteer work keep Jamie busy, but in her personal time, she enjoys attending her niece and nephew’s sporting events, hanging out with her family, yard work, and movies.

“I also have fur babies,” Jamie added with a smile. “Midnight and Georgina are my cats and Lucy and Ricki are my dogs. “

While Jamie loves her fur babies, her dream of having children will not come true. “I love kids,” Jamie said, “but I’ve had Type One diabetes since I was six and my husband has health issues. We decided having children was not an option for us, health wise.”

Helping others is, however, a dream Jamie is living. “I am a servant,” she said. “I had to be cared for a lot when I was a child and I want to be able to take care of and serve others now.” Servant-leadership is a core value at PESCO. The Merriam Webster dictionary defines “servant” as “a person who is devoted to or guided by something.” Jamie Mead is truly a person who is devoted to others and exemplifies servant leadership at PESCO, and in her personal life.

EMPLOYEE SPOTLIGHT – JIM RHODES

Many of PESCO’s employees have been with the family-owned business for decades.  But in May of this year, one of them will have worked at the business for 43 years. Not surprisingly, Jim Rhodes, Vice President of Engineering, Research and Development, and Quality Management, along with his brother, PESCO’s President, Kyle Rhodes, own the honor of long-time employment at the company.  “Officially, Shane Galloway has the longest tenure.”  Jim said.  “He went to work for us a couple of months before I graduated from college.  Unofficially, Kyle and I are tied with over 50 years each.  Wow.”

When Jim and Kyle’s dad, Ed, lost his job at the age of 49, Ed and Mary Lou, Jim and Kyle’s mom, decided they would go into a business of their own. “I had a job whether I wanted it or not,” Jim said with a smile.

When Jim graduated from college in 1978, he joined the company full time, although he spent many more years working at the business while in high school. In addition to his engineering expertise to the company, Jim also brings a passion for creating patents.

“Coming up with a patentable idea is easy,” Jim said. “PESCO is known as a problem solver.  When a customer has a need, I can usually figure out a way to solve the problem. Patenting a design isn’t about vanity or ego. It’s about seeing a need and, if we have the ability to solve it, let’s do it.”

The opportunities of having a family-owned business are many, Jim said.  “Every day I come here, I find a proud moment,” he said. “We have the ability to employ people and to focus on making enough money to stay in business and to serve our community. I am proud I am able to work side by side with my brother. We’re a good team and he was my best friend growing up and he still is.”

Kyle echoed Jim’s sentiments.  “Not only are Jim and I brothers, but also best friends.  We’ve always worked well together, complimenting each other’s gifts.  With Jim’s engineering brilliance, PESCO has excelled in equipment quality and design.”

In spite of all he knows and has accomplished, Jim believes there is always more to learn – about the business and life.

“We surround ourselves with good people,” he said. “A career is nothing if you’re not helping people.”

Jim is a very low-key guy and his close friend and PESCO’s Employee Success Manager, Craig Curry, said “What others don’t often see is the serving side of Jim.  His brain is impossible to keep up with, but his willingness to help, often behind the scenes, is built into his DNA.  I saw it in his church work.  Kathy and I have been a recipient of it.  There’s a soft heart keeping that brain going!”

In spite of putting in countless hours at PESCO, Jim has other passions he enjoys in his spare time. A talented photographer, Jim enjoys taking the time to get the perfect photo. “Photography is a ministry for me,” he said.

He also enjoys playing golf, tying flies to use when he fly fishes, and loves to do landscaping. “I find out a way to do everything I want to do,” when he’s out of the office, Jim admitted.

Jim is also passionate about climate change, the continuing need and demand for fossil fuels. “I research about climate change and decide what is fact and what is fiction.” He said. “As an engineer with a science background, I want to figure it out. I’m also passionate about seeking out the truth and I like to be right about fossil fuels. I am a truth seeker.”

Jim’s talents go beyond the office, the rivers, the golf course, and the landscape, however.  He is a trumpet player for Celebration Brass, a quintet based out of First Presbyterian Church, and for the Trumpet Geezers, a group of over 50-year olds who play whenever they can and wherever they’re invited. “I was an accomplished trumpet player in high school,” said Jim, “but I put my trumpet away for 30 years. Then I decided to play again, and Mick Hesse (a noted and respected musician) gave me lessons.”

Jim also has sung in church choirs since 7th grade and has been a bass soloist with the San Juan Symphony Chorus.

When Jim talks about his business and his hobbies, he is animated and enjoys sharing his passions. However, when he talks about his most important best friend, the softer side of him emerges.

“My wife (Arna) and I like to hike and just generally be outdoors.  She’s a great cook,” Jim said. “I married my best friend.”

It was Arna, a retired RN, and another of Jim’s good friends, Dr. Ron Calcote, who cared for Jim when he tested positive for COVID. “They got me through it,” Jim said with emotion. He recovered from a tough battle with the virus and credits Arna and Dr. Calcote for their care and support.

With a best friend who is his wife, and another best friend who is his brother, Jim said the future of PESCO includes providing jobs for employees who have become family.  “We will stay in business, provide those jobs, and focus on diversification. “ With PESCO’s emphasis on family values with its employees and the customers it serves – and with the commitment of the Rhodes family to do what is best for those employees and its customers – the company will always focus on building better lives and communities. And there’s a good chance that Jim will be there, camera in hand, to document it!

EMPLOYEE SPOTLIGHT – TONY ATENCIO

When a customer calls PESCO for a product, they can be guaranteed their technical sales representative knows what he is talking about. Tony Atencio has been in the oil and gas industry since 1990 and he went to work for PESCO in 1996 as a Field Service Technician before having the opportunity to move into Sales Department 2003.

“I’ve been on the drilling side of things and on the production side of things,” Atencio said, adding he was a dehydration specialist before coming to work for PESCO. He has the equipment knowledge. He knows how they operate.  “One of the things that helps me is seeing all those different types of equipment from the San Juan to the Permian, to DJ, Powder River, and the Bakken. They all use different types of equipment. Every producer is different, but they’re all trying to achieve the same thing.”

Atencio is an outside technical sales representative. “There’s not much I don’t do. I sit on the design team. I do a lot of technical trouble shooting, customer relations, and I’ll even sweep and mop the floors at times.”

For Atencio, it’s all about the relationships with his coworkers and his clients.

“In the past we’ve done employee appreciation barbecues for the day and night shifts. We’ll cook burgers, sometimes steaks for them. I’ve been one of the main cooks which is fun,” Atencio said. “Everybody is important to us. We are all a team. I can’t do my job without them.”

He stays in continual communication with more than 30 companies, and then receives inquiries from new and existing companies that might be potential clients. “There are companies out there that we are looking to do business with, and I’m making contact with them.”

Atencio is a people person, and he loves to talk. “I love to make friends.  In fact, I’ve made some great friends, whether they’re purchasing equipment from me or not,” he said, adding many of those relationships carry on outside of the company. “One of the things about my job that I enjoy the most is dealing with the different companies and their representatives – it is all about the relationships. We’ve built some amazing relationships.”

Atencio will call customers whether they are buying equipment from PESCO or not, but when they do buy equipment from PESCO, the service is unmatched. “The quality of PESCO equipment is second to none.  We are known for the quality of the equipment we manufacture.  We pride ourselves on being a strong Christian-based company.  Those values are represented in everything we do.”

Part of building those relationships is encouraging the customers to come and visit PESCO. “We encourage surprise visits. Once the customer visits PESCO – the shop, the people, the environment – they say that doesn’t happen with other manufacturers and vendors they go to. We talk to everybody out there. They talk to us, and we joke with them. Everybody is important.”

Atencio said there is an open-door policy and customers can talk to any and all employees when they visit.

Once a product is sold, it must be designed, Atencio said there are certain conditions from the customer that have to be met. “We now are going to sit down, based on what the customer has given us, and we are going to design a vessel to meet their needs,” he said.

“We will review it with the customer, and if they see changes that need to be made, we will make changes until they are happy with it and it’s exactly what they want,” Atencio said. “Then, we will start the manufacturing process.”

According to Atencio, when PESCO looked at building Lease Automatic Custody transfer units, they had to be exact. PESCO’s electrical team designed them, and “it led to PESCO being able to offer those regularly now.”

One of Atencio’s other titles is trainer, and he has traveled throughout the Rocky Mountain region training PESCO’s customers on separation and dehydration controls. “It’s about educating our customers on how things operate and what to look for in troubleshooting,” he said. “I talk clients through a lot of things over the phone.”

Every workday is different for him, because he might get a call from a customer on an RFQ, or have an over-the-counter sale come in. “I may get a call with questions about a piece of equipment or it could be a customer needing information on how to install it,” Atencio said.   For Atencio, working at PESCO is all about seeing the company and its employees succeed. “I don’t look at my job as being about me,” he said. “We are a team.   I’m selling equipment for everybody who works here- from maintenance, to the shop floor. They all have families, we want everybody to be successful.”

EMPLOYEE SPOTLIGHT – WATSON BENALLY

Watson Benally – PESCO Plant Superintendent

Watson Benally’s life is one etched deep with experience, trial, and triumph.

Watson learned, at the young age of 13, the importance of hard work.  His father would wake him in the early hours of the morning to work irrigation pipes in Idaho. He said his father taught him great work ethic. It was one of the greatest gifts he ever gave him.

 As he grew up, Watson excelled in high school with good grades and as a disciplined athlete. The summer leading to his junior year, Watson worked to save enough money to buy his first vehicle, a 1966 Chevrolet. This proud accomplishment soon became a distraction and led to poor decisions.  He started hanging out with the “wrong crowd” and began to experiment with alcohol. Soon he dropped out of school. Watson dealt with shame for letting his coaches, teachers, and peers down, making it difficult to return. He was always a natural leader, which made it hard to face those who looked up to him and those who knew he was capable of more.

Toward the end of the Vietnam Era, at the age of 18, Watson enlisted in the Marines.  He made many friends with diverse ethnic and cultural backgrounds. He enjoyed the travel he experienced and the friendships he formed with his comrades. The excellent work ethic instilled by his father quickly earned Watson the respect of his superiors. He had a close-knit group of brothers in the military. “We had each other’s backs.”, he said.

After serving his term and returning to civilian life, he began having difficulty coping.  He found himself alone and unable to obtain a job.  Watson delved deeper into alcohol to cope.  For the next several years, he struggled to find stability, having lost everything, he found himself in one of the darkest seasons of his life. He was homeless, living on the streets.  It was during this time that he met his wife, Katherine.  Sharing the same addiction, they found themselves battling together to find their way back to a meaningful life.

Watson said one day he looked at himself in the mirror and said, “I better get my act together.” He set his mind to finding a job. Watson worked in a lumber yard, in the oil field, doing farm labor, anywhere he could get hired. He was not satisfied with odd jobs and decided, with his G.I. Bill nearing expiration, he would enroll at Utah Technical College, earning his certification in welding.

In 1982 Watson dedicated his life to Jesus Christ. Through his faith, his life began to change for the better. And in July of 1990, he started his career at PESCO beginning as a tank welder. Watson said, “Welding is an art, and I was not a natural.” But he didn’t give up and became a proficient welder. It was not long before Watson was moved to various departments throughout the plant, each time, working his way to leadership positions. He became the Night Shift Superintendent and was in that position for 15 years. More recently, he became the Assistant Plant Superintendent, and for the past year, he has held the position of Plant Superintendent. When he was offered this position, he wondered how he would fill such big shoes.  After some time of reflection and realizing all the places he has led through life, he decided he would simply be himself.  He referenced General Chesty Puller, who ate with his troops. Watson chooses to be an approachable leader.

Watson said although he was offered opportunities at the mine and other local companies, he never left PESCO.  He has great respect for the Rhodes family and how they conduct business with strong Christian values. “PESCO intentionally invests in their employees.”, he said.  He appreciates the resources PESCO has provided to develop him as a leader; the books, tools, training, etc.

During one of his most difficult moments, when his wife became ill, the PESCO family was a major support. He reminisced about a time while in Albuquerque caring for Katherine; this was one of his lowest points, and the women from the HR department showed up. He said it really lifted his spirits. They spent time visiting with him and gave him an envelope with a collection taken by the PESCO family to help him out.  PESCO stepped up in ways that are uncommon in most workplaces. Watson lost his beloved Katherine 6 years ago, and the PESCO family was a true support system. “I work with a lot of good people here at PESCO. I am grateful for the comradery I have in humble men like Larry Baugh and Scott Payne. They were instrumental in paving the way for me to become part of the PESCO leadership team .” PESCO is a company that believes in second chances. Watson hopes that in sharing his story, he would encourage someone dealing with addiction or hopelessness.  There is a hope and a future, “just do not give up.”